Business website questions and answers.
So you have a business, and more than likely a website. Now you know from personal experience that people use the Internet to search for information, including suppliers, products, services, who’s who, and much more. Without the modern Internet many businesses would fail.
If your customers are on-line and your business is on-line, then the general idea is to bring customers and suppliers together.
We have a simple question, when did you personally visit your company website? Did you look around at what is on offer and did it work as you thought it would? If it failed your test, maybe it is time to let the website mystery shopper team look around and provide a detail report.
WHAT DOES A MYSTERY SHOPPER DO?
Online Mystery Shopping is a technique used by owners, business managers and marketers to understand how a typical customer views a business website. What image is their company projecting to its customers through usability and performance of their business/e-commerce website and online support systems.
Our “shopping” team shows you how people experience your products or services through your website. We can also compare the experience of your customers with your competitors.
BETTER TO KNOW OF PROBLEMS BEFORE CUSTOMERS DO.
Modern businesses are subject customer experiences like never before. If a product, company or website does not met the customers standards, then comments are made on social media sites, like Facebook, Instagram, Twitter etc. very quickly.
HOW TO CHECK YOUR WEBSITE
We start with the home page and monitor page loading times, check for spelling mistakes and if the website explains what type of business and market it is serving.
WHAT DOES IT COST?
Depends. We don’t publish prices because every business is different and all websites are different. Many of our customers are small or very small businesses with limited financial resources, so we agreed an acceptable fee.
Send details of your business and we will take a look and come back with an offer you can accept. Send details here